Can Spark Shipping pull tracking from UPS & FedEx?

Yes. Spark Shipping can pull tracking numbers from users’ UPS and FedEx Accounts. 

Some credentials are needed to complete this setup. Here is how you can do it: 

1.  On the Custom Vendors page go to Update Tracking Settings. On Pre-Built Vendor pages, go to Advanced > Update Tracking Settings. 
2. Create a New Tracking File. 
3. Select ‘Carrier’ from the Tracking file method dropdown list. 
4. Select the Carrier and proceed with filling out the following fields. 

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Fedex

Spark Shipping needs the following info to successfully pull the tracking data from your FedEx account: 

• FedEx API Key
• FedEx API Password
• FedEx Account Number
• FedEx Meter Number
• FedEx Shipment Account Number

Also, in Fedex, order numbers as labeled as PURCHASE_ORDER, CUSTOMER_REFERENCE, or SHIPPER_REFERENCE. Spark Shipping needs to have this specified under the settings in order to match it with an order number in the system. 

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UPS

Spark Shipping needs the following info to successfully pull the tracking data from your UPS account: 

• UPS User ID
• UPS Password
• UPS License Key
• UPS Subscription Name
• UPS Shipper Number

Spark Shipping walks you through the steps needed to find the needed info, open the tabs shown in the screenshot below to find it:

Spark Shipping will match the order number by searching all reference fields in the shipment information.