Cancelation Policy

Spark Shipping is a month-to-month, pay-as-you-go service so we have an open cancelation policy, however, we don’t provide refunds. You can cancel the service at any time and you won’t be charged again, but you are responsible for any charges already incurred.

You can cancel your account any time by going to your Spark Shipping profile page. Your cancelation is scheduled right away and takes effect at the end of your current billing period. Until then your account keeps working, and you can click Undo Cancellation on your profile page to reverse it. See How do I cancel my account? for the steps.

For security, cancellations can only be made on your profile page. If you need help, send an email to support@sparkshipping.com