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eBay Error: The quantity must be a valid number greater than 0.
When listing or delisting products to eBay you might encounter this error:
The quantity must be a valid number greater than 0.
This error typically indicates that a setting in eBay must be changed in order for the stock of the product to update to 0.
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To solve the error, check if the 'Out of Stock' feature is active on eBay for your eBay profile. To do this and to activate the feature:
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Navigate to your eBay Account Settings. You should be able to access that via this URL:
- Go to Selling preferences.
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Under Selling, click on Selling Preferences.
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Under Multi-quantity listings use the toggle to enable the option for 'Listings stay active when you're out of stock'.