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How does Spark Shipping handle discontinued products?

Learn how Spark Shipping flags discontinued items and the best practices for permanently removing them from your eCommerce storefront.

Spark Shipping automatically updates discontinued products by setting their stock levels to zero. This ensures you don’t accidentally sell an unavailable item.

However, Spark Shipping does not automatically delete these products from your store. Because different businesses use different inventory strategies, managing the final removal of these items is up to you.

Recommended Workflow for Removing Discontinued Products

To completely remove discontinued items from your sites catalog, use the following two-step best practice:

  1. Delete the Products on Your Shopping Cart/Storefront: Navigate directly to your eCommerce platform (e.g., Shopify, WooCommerce, BigCommerce) and delete or redirect the discontinued product listings there.
  2. Run a Purge in Spark Shipping: As a best practice after deleting the items from your site, run a Purge within Spark Shipping. This syncs your systems and clears out the outdated product data from your Spark Shipping dashboard.

Proactive Inventory Management

Vendors typically provide a quarterly list of discontinued products. We highly recommend contacting your vendors directly to obtain their latest discontinued item reports so you can proactively plan your catalog updates.