There may be occasions when you need to temporarily disable a vendor for various reasons. Vendors sometimes announce scheduled outages, maintenance, or warehouse relocations, during which you may need to temporarily halt all operations such as inventory updates and order fulfillment. Here are the steps to disable a vendor for each type of vendor integration:
For prebuilt vendor integrations:
1. Go to the Vendors section and click on the name of the vendor.
2. Navigate to the Overview tab and locate the integration settings.
3. Uncheck all three boxes to disable the integration.
4. Proceed to the Maintenance tab and set all SKUs to zero. This step ensures that the current stock in your store is zeroed out. It's important to note that disabling inventory updates does not automatically reset the stock, so don't forget this crucial step for a complete vendor disabling.
For custom vendor integrations:
1. Go to the Vendors section and click on the name of the vendor.
2. Navigate to the Overview tab.
3. Look for any automated inventory files and click on Edit.
4. Switch the Strategy to None and click Update. This action disables the vendor integration temporarily.
5. When you're ready to re-enable the vendor, you can switch this setting back to its original state. Spark Shipping will retain all your settings, so you won't lose any information.
6. Return to the vendor page and click on Update Fulfillment Settings.
7. Update the strategy to None and click Update to complete the re-enabling process.