Inventory tracking and order processing are fully disabled for inactive vendors. If an order is placed with an inactive vendor, a notification will appear on the order, but no further information will be transmitted. Inactive vendors serve as placeholders and are not included in your monthly invoice.
Creating an Inactive Vendor:
You can add an inactive vendor at any time by navigating to Vendors > Custom Integrations.
Setting an active Vendor to Inactive:
To mark an active vendor as inactive, navigate to Vendor > Maintenance and select "Inactivate Vendor."
Reactivating an Inactive Vendor: To reactivate a vendor, please reach out to our support team at support@sparkshipping.com. Please include the link to the inactive vendor and specify which vendor profile you want it activated into (e.g., Turn14, CustomVendor).
Options
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Set Custom Order Status:
When orders are received from a SKU mapped to an inactive vendor, you can choose which order status you would like that order to be set to (e.g., "On Hold").
