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Product and Order Refresh

Understanding Product and Order Refresh in Spark Shipping

What is Product Refresh?

The Product Refresh updates your product data in Spark Shipping. It runs in two ways:

  • Automatic Refresh: Occurs nightly starting at 7:00 PM and completes at varying times based on the number of product updates over the last 24 hours.

  • On-Demand Refresh: You can manually trigger a refresh anytime by clicking the Product Refresh button on your Spark Shipping dashboard.

Important to Note:

  • Running an on-demand refresh does not affect the nightly automatic refresh schedule.

  • The automatic nightly refresh always begins at 7:00 PM and runs for a varying duration, depending on the volume of updates since the previous run.

Order Refresh

Order Refresh ensures your orders are synced accurately. Similar to product refreshes, orders are automatically updated at regular intervals throughout the day, and you can manually trigger an update anytime through the dashboard.

If you have further questions or need assistance, please contact our support team.