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Push Tracking Updates from Shipstation into Spark Shipping

If the tracking updates didn’t sync into Spark Shipping automatically from ShipStation, you can manually resend them. Go to Shipstation and follow these steps: 

 

  • Go to Shipments > Recent
  • Check the box next to orders you want to resend the tracking for, and click 'Notify Marketplace(s)’ 

Please note: After ShipStation sends a tracking update, Spark Shipping waits a short random delay (up to 10 minutes) before adding it to the order, so allow a few minutes before resending. Shipments sent with USPS First Class Mail that have no tracking number are recorded with the tracking number "USPS Postage".