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Reauthenticate Shopify Connection

For users experiencing inventory update issues, Spark Shipping will need to reconnect to be granted new permissions due to the migration to the new Shopify GraphQL

Users can reauthenticate their Shopify from the site credentials page located here:

Navigate to the "Sites" section, select the desired site name, go to "Credentials," and then click on "Connect to Shopify."

You will be asked to update Spark Shipping access permissions, just click 'Update': 

 

 

Once this step is complete, return to your Spark Shipping site settings > Credentials > Test Connection. 

Spark Shipping shows the banner Please Connect to Shopify again to update your data access so SparkShipping can create/update product data when your Shopify connection is missing permissions; clicking it takes you to the Credentials page. Turning on Update order status in Shopify to 'In Progress' after order is successfully fulfilled in SparkShipping under Custom Settings also requires reconnecting.

If Test Connection shows Shopify API rate limit exceeded. Please try again later., your connection is still valid and you do not need to reconnect; wait a few minutes and test again.