Removing products that have been deleted in your shopping cart

When products have been deleted from your shopping cart, they are not automatically deleted from Spark Shipping. 

Products have to be deleted from your store first and then can be purged in Spark Shipping.  This process can be run on a vendor level. The purge process will check every SKU mapped to a vendor against that SKU's existence in your store. If Spark Shipping finds that the product still exists in the store, it will keep it. If it finds that the product has been deleted from the store, it will also be removed on our end.

 

If you wish to remove products from Spark Shipping that have been deleted from your shopping cart, go to your vendor page in Spark Shipping > Maintenance > Purge Deleted Products. 

**How can you tell if the purge is complete? 

Go back to Maintenance > check the Purge button. If it is greyed out, the purge is still in progress. If it is active, the purge is complete. 

**What if you want to return the deleted products to the vendor catalog? 

Once the purge is complete, one more step needs to be run. Go to the vendor page > Maintenance > Run Catalog Now.