Sending Test Orders

Please make sure the order statuses in any of these platforms are set to paid.

By default Spark Shipping skips Shopify orders that are pending, refunded, authorized or voided. On BigCommerce it skips orders that are Incomplete, Cancelled, Declined, Awaiting Payment, Manual Verification Required, Pending Approval, Awaiting Pickup or Awaiting Shipment, so move a BigCommerce test order to Awaiting Fulfillment. On WooCommerce, Spark Shipping skips orders that are Pending payment, On hold, Cancelled, Refunded, Failed or Draft (this list can't be changed) and sends orders to your vendors automatically only when they are Processing, so make sure a WooCommerce test order is Processing. You can change these lists in your site settings under Order statuses to be skipped (not fulfilled).

Shopify:
https://help.shopify.com/en/manual/checkout-settings/test-orders

WooCommerce:
https://woo.com/document/woopayments/testing-and-troubleshooting/testing/

Bigcommerce:
https://support.bigcommerce.com/s/article/Testing-Shipping-Tax-and-Payment-Settings?language=en_US


EBAY & Amazon: You'll need to piggyback off a former order or await a future order for products you've pushed to perform a test order when a vendor requests it.

Vendor test mode

Many built-in vendor integrations have an Environment setting on the Credentials page. While it is set to testing, orders go to the vendor's test system, and some vendors e-mail the test order to you instead of the vendor. Switch it to production when the vendor approves you to go live. Check the vendor's instructions on its Overview page for details.

If a test order fails, fix the problem and send it again: see How to reprocess an order.