Turn14 FAQ

BAD RESPONSE Processing order : 403 Forbidden - {"errors":{"status":"403","title":"This account does not have access to the quote endpoint"}}

This error indicates that your account does not have full access at this time, you may be in a testing mode which indicates you need to deliver a test order with turn14. We typically recommend you reach out to turn14 support for verification @ apisupport@turn14.com. You may also want to set yourself in production from your turn14 > credentials page and test credentials as this sometimes also resolves the issue. Other times it can take a few hours to propagate for your credentials to be valid. You can also lose production access overall if you have not used your api credentials in the past 90 days.

The best case scenario would be to email turn14 support apisupport@turn14.com.