Where can I find my FTP/SFTP credentials?

Many vendor integrations require an FTP/SFTP connection for files sharing. Typically, vendors will host the FTP/SFTP and will provide users with their login credentials and the folders/files structure, so Spark Shipping knows where to read/write files. Occasionally, vendors may ask that the user hosts the FTP, so we recommend below

**Please note that because of Spark Shipping's partnerships with Amazon and other platforms, we are required to perform security audits. Most of the security audits require us not to host data on FTP. We are able to send data to client FTPs, but the security auditors have pretty strict requirements when it comes to us restricting our own FTP, which would violate a lot of terms of service of platforms such as Amazon if we were the ones to host it. As a result, Spark Shipping does not provide any FTP hosting. This should be something agreed upon between vendors and users.

Recommendation 1: FTP/SFTP Solution with Hetzner Storage Box

For users seeking a reliable and cost-effective solution to host their own FTP/SFTP server, Hetzner Storage Box presents an excellent option.

To learn more about setting up and configuring Hetzner Storage Box for FTP/SFTP hosting, refer to our detailed guide linked below.

Recommendation 2: FTP/SFTP Hosting with SFTP Cloud

When vendors require FTP/SFTP connections but prefer users to outsource hosting, SFTP Cloud emerges as a reliable solution. SFTP Cloud offers a user-friendly platform for secure file sharing, eliminating the hassle of managing and maintaining an in-house FTP/SFTP server. To explore the benefits of outsourcing FTP/SFTP hosting with SFTP Cloud, check out our comprehensive guide below.

Learn more: Outsourcing FTP/SFTP Hosting with SFTP Cloud

From a cost effective point, Hetzner may be the better route as it's the least expensive option we've found over 100s of providers.