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How to Pause Your Subscription Plan: Options and Costs Explained

This article explains how to pause your subscription plan, including the associated costs and options available.

If you need to pause your subscription plan, you have the option to place your account on hold. Here are the details:

Options for Pausing Your Subscription

  1. On Hold Option:

    • Your account can be placed on hold for a fee of $19 per month.
    • This option stops the syncing process but retains your data, allowing you to resume your subscription later without losing any information.
    • When you are ready to reactivate your account, simply log in and select a subscription plan to continue.

  2. Cancellation Option:

    • If you choose not to pause your subscription, you can cancel your account.
    • Canceling your account means you will not be billed further, but your data will be purged from the system. If you reactivate your account later, you will start with a blank slate and need to re-add any data.

How to Proceed

  • To place your account on hold, you can open a support request to do so.
  • If you prefer to cancel your account instead, follow the cancellation instructions provided in your account settings.

Pausing your subscription is a straightforward process that allows you to maintain your data while temporarily halting services. Choose the option that best fits your needs, whether it's placing your account on hold for a monthly fee or canceling your account entirely.