Spark Shipping Knowledge Base

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Spark Shipping Knowledge Base

User Guides

User Guides

How to clear pushing errors

XML Fulfillment Template

Packs vs. Bundles quantity, What's the difference?

Mapping Opportunities

Full vs. partial Catalog and Inventory updates

Vendor SKU - Stock Last Check/Last Change

API Overview and Common Questions

How to clear product pushing errors?

How to purge vendors & default vendor

Order processing Common Errors

General

My products are not showing pictures in the catalog (Google Chrome)

How often are orders updated?

How often are products updated?

Unable to log into Spark using Safari with my Big Commerce Site

Ensure store connectivity with Spark Shipping

Can Spark Shipping automatically remove products in my store?

How do I find my Spark Shipping API key?

How do I manually synchronize products?

How does Spark Shipping handle discontinued products?

Shopify Multi Locations - How to use in Spark Shipping?

Enabling Debug Mode for detailed logs

Reduce additional load from Spark CPU/Memory reduction

An Introduction to Turn14

Product and Order Refresh

Added Categories are missing in my catalog for selection

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Navigating Spark Shipping

How to determine if a product refresh is still running

Logging - Jobs

Emailed Account Alerts and Notifications

How to fix: My product SKUs have a strange number attached to them

How to zero quantities / inventory for all vendors SKUs

How do I delete a Vendor?

Product Datatable - Filters

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Product Mapping

Product Auto Mapping (Vendor Setting)

Missing Leading Zeros When Mapping SKUs

Troubleshooting SKU Mapping Errors

Products Cross-Mapping

Site Product Auto Mapping (Site Setting)

Unmapping SKUs

I'm getting the "Spark Shipping is down for Maintenance Error Message"

SKU Mapping Bulk - For Turn 14 Items

Deleting Products

Removing products that have been deleted in your store

SKU Mapping - Bulk

SKU Mapping - Single

Super Bundles

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Order Fulfillment

Error: Order received but product is mapped to Default Vendor

Can Spark Shipping send orders to my vendor's shopping cart?

Send Purchase Orders from Shopify before they are marked as Paid

Attach a Packing Slip in your Email Fulfillment Requests

Order Fulfillment Error - Timeout

Skipping Fulfillment Error - What does it mean?

"Received tracking from VendorX but that vendor has no items in this order"

Adding Vendor Email Recipients

My vendor requires Excel order files

How can I see which orders were sent to my vendor

Shopify- Order Processing Delay

Place Orders On-Hold Based on the $ amount of the order

How To: Reprocess an Order

Routing Orders: How Spark Shipping makes the decision to route orders

Can I use Spark Shipping to send orders from my store to FBA (Fulfillment by Amazon)

How to send a test order?

Place Orders On-Hold and Process them On-Demand

Updating Order Statuses

Processing orders, partial orders and overriding pre-selected vendors

How to create a test order in Shopify?

Vendor Fulfillment Detail Report

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Shipping Methods

Shipping Methods: How to find them in your shopping cart

Shipping Methods: How to Map Them

Shipping Method Problems: How to Troubleshoot

Inventory Management

Creating Google Drive Direct Download Link

Anonymous FTP Login

Control Inventory Minimum and Maximum Quantities

How to automatically mark a product as out of stock when the vendor no longer carries this item

Shopify - Line Items must be stocked at the same location

How to: Manually Upload Products Unit Of Measure (UOM)

How to make inventory updates run faster?

Creating Dropbox Direct Download Links to Images or other files

Regenerate Inventory Email Address

Creating Google Sheets Direct Download Links to a CSV File

Creating product packs

How to Create a Live Inventory Feed from Shopify

Set up Handling Time (also known as Fulfillment Latency) for your Amazon Products using Spark Shipping

Creating Product Bundles

Purging Amazon & Magento & sites without purge available.

How to Set Up Manual & Emailed Inventory Feeds

How to set up an FTP/SFTP Inventory Feed

Manual Uploads - Entire file not processed

Manual Upload - How to upload large files

Manual Upload - Common Issues

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Product Pricing

Product Price - Suggested Price Calculation Based on Cost

How to turn on Automatic Pricing Updates

Can Spark Shipping update prices in my store?

Product Pricing Tolerance

Running a price update on demand

Automatic Pricing Updates: Pending Price Updates

How to update zero priced products

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Product Catalog

How can I push products from the product catalog to my website?

Best Practices for Item Catalogs

I'm Having Trouble Finding the Product I'm Looking For in the Vendor's Product Catalog

On-demand Catalog Update

Shopify Product Creation Rate Limit

How to return products to the catalog after they were pushed

Can Spark Shipping Automatically Assign/Build Categories In My Store?

How do I add YMM/Fitment data to my products?

SEMA Data - Export ACES & PIES files to a FTP Server

AI-Generated Product Data

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Tracking

How to set up tracking updates via email

Can Spark Shipping update tracking from a URL (Dropbox file or a Google spreadsheet)?

Tracking Methods Mapping

Where is Tracking Data Shown?

Can Spark Shipping pull tracking from UPS & FedEx?

Why is the tracking number not showing in Spark Shipping?

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Reports

Error Reports

Bulk Export Vendor Product Data

Vendor Management

SparkShipping Vendor Maintenance Features