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RSR Group: Order Options (Dealer Info, Signature, FFL and Test Mode)

RSR Group orders are sent as files to RSR's FTP. This article covers the settings that go into every order file. For catalog settings, see RSR Firearms: Setting up your catalog by category.

To find these settings, go to Vendors, click your RSR Group vendor, then click Options. Click Update at the bottom of the page to save.

Dealer Information

RSR needs to know which dealer account each order is for. These fields are required:

  • Etailer Number
  • Dealer Company Name
  • Dealer Email: RSR uses this as the contact email on each order.
  • Dealer Zip

Dealer Street 1, Dealer Street 2, Dealer City and Dealer State are optional.

Signature

Request signature for dropship orders applies to every order sent to this RSR vendor:

  • No
  • Adult signature
  • Signature

Firearms orders (FFL)

Firearms need their own RSR vendor in Spark Shipping, separate from accessories. On the firearms vendor only, check Send Firearms Products (FFL) Tag. Spark Shipping then adds the FFL details to every order sent to that vendor.

The FFL number comes from the order's User Field 1. It's filled in for you if your store uses a supported FFL plugin (see FFL Plugins for WooCommerce and BigCommerce), or you can type it on the order before processing. If the field is empty, the order is still sent, and the job log shows a warning that no FFL number was supplied.

For the accepted formats, see Expected Format for FFL Orders.

Ship to your own FFL location: if your orders should go to your dealer location instead of the customer, contact Spark Shipping support. We'll turn on ship-to-dealer for the vendor and add your FFL number. Orders then use your dealer address from the Options page.

Testing environment

On the Credentials page, Environment has two choices:

  • testing: orders are not sent to RSR. Each order file is emailed to the email address on your Spark Shipping account instead, so you can check it. Inventory and catalog work the same as in production.
  • production: order files are uploaded to RSR's FTP.

Switch to production once your test orders look right. See Sending Test Orders.

Shipping methods

Map your store's shipping methods to RSR's on the Shipping Methods page. RSR accepts UPS Ground (the default), FedEx Ground, FedEx Next Day Air, FedEx 2nd Day Air, FedEx 3 Day Select, FedEx Next Day Air Saver and USPS Priority. See Shipping Methods - How to Map Them.